We know that being a home computer user doesn’t mean you need less support that our business clients, which is why we put together a special support plan just for you.
The VIP plans are ideal to cover your home computer systems, whether you work from home, or just like the peace of mind that comes from knowing your computers are being regularly monitored and serviced.
All the plans below include the following services as standard:
Remote monitoring for faults/issues
Automatic patch management – we’ll update Java/Adobe/Windows for you
Ability for 1-Fix to provide remote support when required
The table below shows our 3 plans, and the monthly cost, including VAT.
Access to members area of website
Free support by e-mail & remote support (15 mins)
20% discount on labour rates
Free Antivirus and Antispyware software
Automatic & secure remote backup
Remote backup storage
30 minute software clean-up via remote support every 6 months
1 hour on-site visit every 6 months
1 hour on-site visit every 3 months
£7.50 per month (Quarterly or yearly payment also available)
£12.50 per month (Quarterly or yearly payment also available)
£17.50 per month (Quarterly or yearly payment also available)
Additional ‘per PC’ cost for maintenance and antivirus
£2.00 per month
£3.00 per month
£4.00 per month
All support contracts are subject to a 12 month minimum term, payable monthly or quarterly via Standing Order or up-front via cheque or cash payment. Covers computers within a 10 mile radius of Reading. We will inform you if you are outside the area and are likely to incur an extra charge.
Additional ‘per PC’ charge allows you to include additional computers in the routine maintenance and antivirus/antispyware packages.
Extra backup storage available for £0.10 per GB, per month.
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