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Our advice on the Windows 10 upgrade notice

Our advice on the Windows 10 upgrade notice

Since early June, Microsoft have begun to push out a Windows 10 upgrade notification to computers that are running Windows 7, or Windows 8.1

The notice appears in the taskbar (near the clock) and looks like a small white Windows icon. When you click the icon, you’re offered the chance to reserve your free Windows 10 upgrade.

What should you do?

We are recommending to all clients that they opt for the free upgrade. Even if you don’t wish to install it immediately or at all.

Why? Because if you reserve the upgrade, you’re essentially reserving your option for a free copy of Windows 10, which you may wish to install at some point in the future. If you decide not to take the upgrade, and then require Windows 10 at a later date you will need to purchase a copy. If you take the reservation option, it’s completely free.

What if I don’t see the icon in the tray?

If you can’t see the upgrade icon, you may be missing some Windows Updates (or your machine may not be automatically updating). The icon only appears after a certain key update has been installed. There are other reasons, including:

  • Your device isn’t running Windows 7 SP1 or Windows 8.1 Update.
  • You are running an Enterprise version of Windows which is not eligible for this offer.
  • Windows automatic updates are not enabled on your device.
  • Your device does not meet the minimum system requirements.
  • Your device is not connected to the Internet.
  • Your device is eligible however, we are still working on updates that may improve your device’s experience, like getting a new driver.

What happens next?

Once you have opted to reserve your upgrade, Windows 10 will be silently downloaded in the background to your computer and you’ll be able to undertake the upgrade at any time after the release date (currently 29th July 2015).


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