Business Continuity

SERVICE

Business Continuity

A Proactive Approach from a Proactive Team

When we talk about Business Continuity, we’re tackling it from a hardware and network perspective. By actively managing and monitoring the health of your IT equipment, we can ensure that unexpected downtime is minimised – a service that all of our Business contract clients benefit from as standard.


While this is good, it’s not enough for most modern businesses. After all, everything revolves around IT systems; accounting, business processes, documents.

A Proactive Approach from a Proactive Team


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We like to go further and one of our key offerings for our clients is a Datto BDR (backup & disaster recovery) appliance, suitable for businesses of all sizes. In simple terms, this is a server that sits on your network and allows us to undertake the following key tasks:
  • Regular snapshot backups of all servers, up to every 15 minutes
  • Streaming of these backups off-site to the Datto cloud
  • Fast local restore of backups to servers or new hardware
  • The ability to ‘virtualise’ your failed server(s) on the Datto hardware – meaning you’re back up and running in minutes if a server fails
  • The ability to ‘virtualise’ your entire server estate in the Datto cloud if you have a site-wide disaster (fire, flood, theft etc.)

Key Datto Benefits

24/7 Tech Support

Unfortunately big outages don’t always happen when we want them to (ideally never!) – Datto have 24/7 technical support, which our team can utilise out of hours to get your business back up and running as quickly as possible in a disaster

Protection from Ransomware

Having snapshots of all server data every 15 minutes means that, should you ever get infected and held to ransom by a virus, you don’t need to pay the ransom. Plus, Datto features ransomware detection to help us spot if something is amiss with your backups.

Long Retention Periods

As standard, Datto will store 1 year of recovery points on their cloud (and as many as can fit on the local appliance). We can increase this to infinite retention, allowing a restore or virtualisation of a server to any point in time, removing the worries around compliance/legal requirements for access to older data.

The Datto CloudRemote & On-Site Support

Being able to quickly restore or virtualise servers on-site is great, but the real power of Datto is in their cloud. Being able to restore your entire environment on their cloud, for no extra cost, when you need it is a real life-saver. Don’t just take our word for it, hear how it stopped NEP Vision from going out of business when a fire destroyed their warehouse in 2016: https://www.getreading.co.uk/news/reading-berkshire-news/bracknell-broadcasting-company-hopes-relocate-11348135



Our IT Services

We offer a full range of business IT services, from desktop and server management up to network design and cybersecurity assistance. Our team can become your entire IT resource, or we can work alongside your existing team to add additional skills to your IT department.

Tailored IT Support For Your Business

Over the years we’ve worked with numerous clients across a wide range of industry sectors, supporting various aspects of their IT requirements. Click below to find out about how we can help you:

1-Fix Key Benefits:

  • Proactive support service
  • A team focused on keeping your IT working
  • The ability to budget your support spending
  • No scary bills if disaster strikes
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