Over the years we’ve worked with numerous clients to assist them with various aspects of their IT requirements. From charities to luxury travel, we’ve applied our skills and technical knowledge to improve the security, reliability and management of their systems. You can read about some of the clients we’ve helped below.
We have a need for regular maintenance, but we also have the occasional urgent callout. The bulk of our support is done either over the phone or by remote access to the PC that needs attention. However, if it can’t be resolved this way and we need an engineer on site, it’s a seamless process and we don’t need to start explaining the situation all over again to another person. It makes life much easier
When my system goes down, it has a really significant impact on my productivity and it's therefore important to get the problem resolved quickly but also correctly. 1-Fix Ltd exceeded my expectations in this regard, even working over the weekend to fix a problem so that I could have the system up and running on Monday morning ready for work.
It does exactly what we want. We didn’t want to have to keep downloading the latest update, and although implementing the new software has required almost daily support from users in the early days, it has posed no problems. 1-Fix are very knowledgeable and it’s nice to know they’re there. We know that if we have a major disaster, it can be dealt with very quickly by technical experts