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It’s not the hackers you should worry about, it’s your own systems and staff

It’s not the hackers you should worry about, it’s your own systems and staff

When a business says ‘Our system has been hacked’ what image flashes into your mind?

Do you imagine a geeky figure hunched over a laptop in a dimly lit room, rubbing his hands together and laughing in an evil tone?

And do you worry that there could be thousands of individuals just like him or her who – at this very moment – could be tapping keys in an attempt to access your own databases?

The sad thing is that any data breach is likely to be as a result of poor practices by a business rather than any ingenious effort by a computer whizz-kid.

Even something as simple as a poor password could allow access to your system, but there are other failings, and we’re highlighting a few of them here.

• Passwords

Incredibly, there are still thousands of people and businesses using Password123 or something equally as obvious to prevent access to their accounts. We don’t imagine for one moment that you are, but if that is you by any chance, please be shamed into taking action now. In fact, we’ve written a good blog on choosing a memorable password for one of our suppliers – bookmark it and have a read when you’ve finished this blog!

• Software updates

It’s likely that software you use requires updating frequently as the providers stay one step ahead of the hackers. When you receive such notification that a security update is required, perform it without delay. Funnily enough, we’ve written a blog on how to make updates easier

• Missed warnings

If you have security monitoring tools installed there will be pop-up windows alerting you to possible weaknesses. Again, ignore these at your peril.

• Default settings and poorly trained staff

It’s possible to over-ride warnings by setting defaults to dismiss messages without further referral.

This is a dangerous route to take, but equally as dangerous is having staff who are either not qualified or who do not see monitoring security warnings as part of their remit, so therefore do not pay close enough attention to potential danger. This is where it can help to have an external IT support company, or dedicated staff member, assisting with security monitoring and updates.

• Crying wolf

There can be so many warnings that staff tend to think they can be routinely ignored. It’s like car alarms and house alarms. When was the last time you saw a passer-by respond when a blue light was flashing on a property or a vehicle was beep-beep-beeping in the car park?

Maybe some warnings are not critical, but when they cease to have any impact at all, that’s when we are at our most vulnerable.

We don’t wish to paint a doomsday scenario but if you’re not confident in your ability to understand your systems and what they are saying to you and your staff, please appoint someone who is.

1-Fix have many clients who sleep better at night knowing that when they arrive at the office in the morning there won’t be an insurmountable technical problem to overcome – or that their customer information has been compromised. Why? Because we monitor our clients updates, antivirus status, and network security 24 x 7 to ensure that they are as well protected as possible… and if something isn’t right, we fix it – often before they knew there was an issue.

If you’re worried about your security, we’re always happy to have a chat – drop us an e-mail or call us on 01189 260084 and we’ll make sure you’re looked after!


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