Your IT, powered by a team you can trust. 

1-Fix is made up of an incredible team of people who have grown through trust, hard work and a shared belief that great service starts with great people.  

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Our journey began in 2002, when Craig turned his passion for gadgets and technology into a business that helps company owners use IT to grow. Sarah joined as employee number two in 2003, and by 2008 we’d become a limited company.  

Fast forward to today, and 1-Fix is an award-winning IT support provider working with clients across the UK in a wide range of sectors. We’ve grown a lot, but our values haven’t changed. We put people first, deliver great value solutions, and go the extra mile to keep our clients’ systems safe and running smoothly.  

We’re proud of our journey, proud of our team, and proud to be the kind of IT partner that feels like part of your business.  

Read our Case Studies

Meet the team

Craig Atkins

Craig Atkins

Managing Director

Craig is the driving force behind 1-Fix and he looks after our new business sales, company strategy, and vision & values, as well as managing the day to day running of the company.

Sarah Atkins

Sarah Atkins

Director

Sarah is mainly home office based and is head of the 1-fix accounts including dealing with the tax man, which she does with a smile!

Lee Dugdale-Shutts

Lee Dugdale-Shutts

Head of Business Operations & Strategy

Lee is the mastermind behind keeping everything running like clockwork. If there’s a plan, Lee’s already two steps ahead.

Jess Dugdale

Jess Dugdale

Head of Marketing

Jess is passionate about crafting clever marketing strategies that connect with people and drive results.

Dimeji Ojuri

Dimeji Ojuri

Service Delivery Manager

Dimeji joined the team in April 2026 from Westcoast Cloud and is our service delivery manager. He is an expert in all things Microsoft, and also a wicked DJ! 🎶

Callum Hurst

Callum Hurst

Client Account Manager

Callum is the friendly face for our clients, always ready to help and make things happen.

Grant Taylor-Davis

Grant Taylor-Davis

Remote & On-Site Technician

Grant is the tech wizard who loves solving problems and keeping systems running perfectly.

Tom Berry

Tom Berry

Remote & On-Site Technician

Tom brings a calm, can-do attitude to every job, making sure everything works just as it should.

Ash Dickens

Ash Dickens

Offsite Technician

Ash is based on-site with one of our clients, ensuring everything runs smoothly day-to-day. They’re our dependable presence on the ground.

Jack Knight

Jack Knight

Remote & On-Site Technician

Jack is the problem-solver who’s always ready to roll up his sleeves and get the job done.

Krishan Mohanadas

Krishan Mohanadas

Remote Technician

Krishan is the go-to guy for quick fixes and clever solutions, always with a smile.

Alex Debertrand

Alex Debertrand

Remote & On-Site Technician

Alex joined the 1-Fix tech team in March 2026 and alongside his love of technology he's getting us fit by getting the team into Padel.

Leon Horsley

Leon Horsley

Remote & On-Site Technician

Leon joined the team in April 2026 and has come from supporting IT in schools. This means he's used to working with a lot of challenging people - so he should fit right into our team!

What makes 1-Fix different?

Client Testimonials

“ It's a pleasure dealing with 1-Fix, they are very responsive to our requests, and have helped us enhance our IT infrastructure. ”

Mark Price

“ Every single member of your team that I have interacted with has been delightful and very professional. ”

Dawn Flint

“ Your team has helped us manage day-to-day Microsoft-related tasks efficiently, allowing us to focus on other priorities ”

Kiren S

“ It's been a transformative experience for our operations. ”

Mike Edmund

“ Internal IT resource is no longer stretched so can concentrate on broader issues. ”

Nigel Rainer

“ IT is no longer an issue we have to worry about, we can concentrate on running our business. ”

Callum Hurst