VoIP and Telephony

Competitive VoIP and Fixed Line telecom deals

How we help you with your telephony needs

1-Fix work with a number of core partners, including NSN and Gradwell, to allow us to provide our clients with best-in-class VoIP solutions.

We have access to a number of VoIP platforms to allow us to provide you with the telephone system that is right for you; Whether your requirements are to reduce your current telephony spend, improve your phone system with increased portability or features such as wallboards or call centre functionality, or to bring all of your services under one provider.

We are able to structure deals with providers to provide VoIP hardware with no up-front fee, reducing the cost of switching from a traditional ‘in house’ phone system to a cloud VoIP solution.

Our friendly technical team are familiar with the VoIP platforms we resell, so we are able to provide first line support for the phone system along with the IT systems, meaning your staff have one less supplier/helpdesk to deal with, and allowing us to manage faults and escalations.

Finally, if you already have a fixed-line system (sometimes referred to as PSTN or ISDN) that you’re happy to keep, we can provide “lines and calls” billing for the service alongside a cost review to ensure you’re not overpaying for your telecoms.

Why should we use IP Telephony?

By having your IP telephony system in the cloud you never have to worry about upgrading and servicing any equipment on your site, you can easily join offices together and seamlessly connect home and remote users.

You have access to many features you would not have on a conventional phone system without spending a lot of money (Such as call recording and call queuing).

IP Telephony Key Features:

  • Call reporting
  • Call queueing
  • Call recording
  • Voicemail to email
  • Mobile and PC apps available
  • Click to dial from any web browser
  • Auto attendant
  • Music on hold
  • Conference calling and 3 way calls
  • Wall boards

Find out more

For more information on our IT business services call us on 0118 926 0084

Email us