When we meet new you for the first time, we spend time getting to know how your business operates. This includes finding out the type of issues you may have had in the past, the level of support you feel you need, whether you need extra consultancy or have any up-coming projects that may affect the support requirements.
Once we have a full understanding of what you require, we prepare a support quotation that includes 3 levels of cover. The top level is designed to incorporate remote support, helpdesk services and on-site support visits – all within one affordable monthly cost. This means that you have a full understanding of your IT support costs for the months ahead.
All businesses can benefit from the fixed price approach that 1-Fix provide. If you’re running a business and value:
The ability to budget your support spending
No scary bills if disaster strikes
A pro-active support service, with a team whose sole job is to keep your IT working
If anything fails, we're alerted and we get it fixed - often before you know there's been a problem.
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