Twitter Data Leak Exposes Business Clients

Leo Daniels • June 26, 2020

This is a subtitle for your new post

Twitter has contacted its business clients to warn them of a potential breach of their data.

It said that email addresses, phone numbers and the last four digits of card numbers may have been accessed by others, thanks to a technology snafu which exposed the information.

It meant that billing information viewed on ads.twitter.com or analytics.twitter.com may have been exposed in the browser’s cache.

The social network first became aware of the incident on May 20 and said it took immediate action to remediate and notify any affected customers.

The snafu is not thought to have affected consumer users of the service, according to the BBC.

This isn’t the first time something like this has happened on the social platform.  

Around a month before this incident, Twitter warned users that non-public information may have been stored in their Firefox browser’s cache.

“This means that if you accessed Twitter from a shared or public computer via Mozilla Firefox and took actions like downloading your Twitter data archive or sending or receiving media via Direct Message, this information may have been stored in the browser’s cache even after you logged out of Twitter,” it said at the time.

Although it’s unclear how many businesses were affected by the May breach, experts generally agreed that incidents of this kind are likely to have a limited impact on customers’ data security and privacy.

“The vector here requires physical access to the device, so it may not be as exploitable as an alert like this might indicate,” explained Edgescan product architect, David Kennefick.

“What Twitter has done is update its headers to include no-store and no-cache, which disables storing data from a website locally.”

Tripwire senior security researcher, Craig Young, added that the incident could still provide a “teachable moment” regarding shared computers.

“Whether you regularly rely on libraries or internet cafes for access or just need to print the occasional boarding pass from a hotel lobby, there can be a risk of exposing personal data,” he argued.

“Ideally, the best solution is to simply avoid using shared computers when entering or accessing personal data but this is not always an option. The next best solution is to bring your own web browser and take it with you when you go.”

 

We’re 1-fix, we can help you secure your business

At 1-fix, we take a realistic approach to technology – ensuring our client’s systems are best protected.

If you have any concerns, questions or simply want to explore how to better secure your business, please do get in touch with the team for a FREE demonstration, consultation to explore how exposed your business might be and identify actions to take.

Join Our Mailing List

All sign-ups are handled inline with our privacy policy and can unsubscribe at any time.

IT Support Services
Cybersecurity Deep-Dive
IT Cloud Migration Service

Recent Blogs

By Jess Dugdale August 15, 2025
Join our free 30-min webinar on 3 Sept to learn what Windows 10 end-of-life means and how to upgrade for free—plus win a Hotel Chocolat bundle!
AI image of colleagues working on laptops with cloud icons in the background
By Craig Atkins July 24, 2025
Planning to move to the cloud? Discover what to expect, key benefits, and how 1-Fix IT support ensures a smooth, secure migration for your business.
AI image of workers in an open office on computers.
By Grant Taylor-Davis July 21, 2025
Cut costs and reduce your carbon footprint with cloud migration. Discover how 1-Fix IT support helps businesses save and go green with managed IT services.
AI image of colleagues on laptops that are connected to the cloud
By Lee DS July 15, 2025
Discover why summer is the perfect time to move to the cloud. Learn how cloud migration boosts flexibility, security & cost-efficiency with 1-Fix IT support.
AI image of people sat round a desk discussing cybersecurity in business.
By Craig Atkins July 7, 2025
Protect your business with expert IT support. Learn why cybersecurity is vital for reputation, compliance, and long-term success.
AI image of someone using a laptop with the Microsoft Office 365 app logos on
By Callum Hurst July 4, 2025
Avoid the risks of using Office 365 Home at work. Learn why Office 365 for business is the right choice for security, scalability, and compliance.
Show More