Orca Service Technologies was spending too much time on routine Microsoft related tasks like onboarding, offboarding, mailbox access, and Outlook issues.
These repetitive jobs were pulling their in-house IT team away from more strategic priorities. That’s when they turned to 1-Fix.
Working with 1-Fix has meant that those repetitive Microsoft 365 jobs that used to eat up hours are handled quickly and smoothly. The onboarding and offboarding process is now simple, and everyday issues get sorted without the usual hassle.
According to Kiren S, an IT engineer at Orca, the support has made a real difference, not just in productivity, but in how the team feels day to day.
