Your IT, powered by a team you can trust. 

1-Fix is made up of an incredible team of people who have grown through trust, hard work and a shared belief that great service starts with great people.  

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Our journey began in 2002, when Craig turned his passion for gadgets and technology into a business that helps company owners use IT to grow. Sarah joined as employee number two in 2003, and by 2008 we’d become a limited company.  

Fast forward to today, and 1-Fix is an award-winning IT support provider working with clients across the UK in a wide range of sectors. We’ve grown a lot, but our values haven’t changed. We put people first, deliver great value solutions, and go the extra mile to keep our clients’ systems safe and running smoothly.  

We’re proud of our journey, proud of out team, and proud to be the kind of IT partner that feels like part of your business.  

Read our Case Studies

Meet the team

Craig Atkins

Craig Atkins

Managing Director

Craig is the driving force behind 1-Fix and he looks after our new business sales, company strategy, and vision & values, as well as managing the day to day running of the company.

Sarah Atkins

Sarah Atkins

Director

Sarah is mainly home office based and is head of the 1-fix accounts including dealing with the tax man, which she does with a smile!

Lee Dugdale-Shutts

Lee Dugdale-Shutts

Head of Business Operations & Strategy

Lee is the mastermind behind keeping everything running like clockwork. If there’s a plan, Lee’s already two steps ahead.

Bonnie Simester

Bonnie Simester

Head of Service Delivery

Bonnie makes sure our clients get the best experience possible. She’s all about smooth service and happy customers.

Jess Dugdale

Jess Dugdale

Head of Marketing

Jess is passionate about crafting clever marketing strategies that connect with people and drive results.

Callum Hurst

Callum Hurst

Client Account Manager

Callum is the friendly face for our clients, always ready to help and make things happen.

Grant Taylor-Davis

Grant Taylor-Davis

Remote & On-Site Technician

Grant is the tech wizard who loves solving problems and keeping systems running perfectly.

Tom Berry

Tom Berry

Remote & On-Site Technician

Tom brings a calm, can-do attitude to every job, making sure everything works just as it should.

Ash Dickens

Ash Dickens

Offsite Technician

Ash is based on-site with one of our clients, ensuring everything runs smoothly day-to-day. They’re our dependable presence on the ground.

Jack Knight

Jack Knight

Remote & On-Site Technician

Jack is the problem-solver who’s always ready to roll up his sleeves and get the job done.

Krishan Mohanadas

Krishan Mohanadas

Remote Technician

Krishan is the go-to guy for quick fixes and clever solutions, always with a smile.

Janaka Pinto

Janaka Pinto

Remote Technician

Janaka is lightning-fast at troubleshooting and quick fixes, making sure issues disappear in no time.

What makes 1-Fix different?

Client Testimonials

“ It's a pleasure dealing with 1-Fix, they are very responsive to our requests, and have helped us enhance our IT infrastructure. ”

Mark Price

“ Every single member of your team that I have interacted with has been delightful and very professional. ”

Dawn Flint

“ Your team has helped us manage day-to-day Microsoft-related tasks efficiently, allowing us to focus on other priorities ”

Kiren S

“ It's been a transformative experience for our operations. ”

Mike Edmund

“ Internal IT resource is no longer stretched so can concentrate on broader issues. ”

Nigel Rainer

“ IT is no longer an issue we have to worry about, we can concentrate on running our business. ”

Callum Hurst