IT support in Dereham

One partner for every site, not one supplier per problem.

dereham

Dereham sits almost exactly in the middle of Norfolk, which is why so many businesses base themselves here. Manufacturers, distributors, agricultural suppliers and professional firms operate from the town and serve customers right across the county.

Central is an advantage commercially and a complication technically. Systems have to behave identically wherever someone opens a laptop, connectivity has to hold up outside the main towns, and support cannot depend on a van being free.

1-Fix East is new to the area. The company behind it is not: fifteen years of trading, and clients who rate us at 98.9%.

Book your Discovery Call

We manage networks and connectivity, devices, Microsoft 365, cloud services, backup and security as one joined up arrangement. Multi site work is familiar ground, from getting sites talking to each other reliably through to making sure the experience at the smallest depot matches the experience at head office.

Nearly all faults are resolved remotely, which beats waiting for a visit. When someone genuinely needs to be there, it gets booked properly rather than promised vaguely.

You will also find us easy to deal with. Clear updates, no geek speak, and a team you get to know by name rather than a position in a queue.

Start with a discovery call. It costs nothing, takes half an hour, and gives you a practical assessment of where technology is helping you and where it is quietly costing you.

It's been a transformative experience for our operations.

Mike Edmund

IT is no longer an issue we have to worry about, we can concentrate on running our business.

Callum Hurst