Helping one of Berkshire's most recognised transport operators modernise their IT, keep their sites connected and stay on top of cybersecurity.
Reading Buses keeps thousands of passengers moving around Berkshire every single day. Behind the scenes, their IT team is responsible for everything from ticketing systems to keeping communications running across multiple sites. When they decided the time had come to upgrade and improve things, they knew they didn't just want someone to fulfil a brief. They wanted a team they could actually work with and rely on.
We'd already been working with their sister company, Thames Valley Buses, for over seven years, so there was a real foundation of trust there. That made us a natural fit when Reading Buses started looking for support. We also have one of our technicians on-site which means the team genuinely feels like one joined-up unit rather than an outsourced add-on.
“ It's a pleasure dealing with 1-Fix, they are very responsive to our requests, and have helped us enhance our IT infrastructure. ”
Mark Price
![Head of IT at Reading Buses]()
We'd already been supporting their sister company, Thames Valley Buses, for more than seven years. So when Reading Buses started looking for an IT partner, we were already a known and trusted name in that world.
It covers helpdesk support, proactive monitoring and regular account reviews. The idea is that issues get picked up before they become problems, and the team always has someone to call when things need sorting.
We run regular penetration tests and keep security measures updated on an ongoing basis. It's about staying ahead rather than reacting after something goes wrong.
Absolutely. We've got real experience working with complex, multi-site operations like this and we'd love to talk to other organisations facing similar challenges. Get in touch via 1-fix.com.
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