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What Does Microsoft 365 Business Basic Include?

Microsoft 365 Business Basic offers a range of cloud-based services designed to empower businesses to work smarter and more efficiently. Let's delve into what this package includes and how it can benefit your organisation.

What Does Microsoft 365 Business Basic Include?

Key Features of Microsoft 365 Business Basic

1. Web and Mobile Versions of Office Apps

One of the standout features of Microsoft 365 Business Basic is access to web and mobile versions of familiar Office applications like Word, Excel, PowerPoint and Outlook.

This means your team can create, edit and collaborate on documents from anywhere, whether they are in the office, working remotely or on the move. It works particularly well for businesses that do not need installed desktop apps but still want flexibility.

2. Professional Email and Calendar

Every user gets a 50GB mailbox with business-class email, helping you maintain a professional image while keeping communication organised.

With Outlook integration, your team can easily manage calendars, meetings and tasks in one place, making day-to-day work more efficient.

3. Collaboration Tools with Microsoft Teams

Microsoft Teams is included as standard, giving your business a central space for communication and collaboration.

Your team can:

  • Chat with colleagues instantly

  • Host video meetings

  • Share and work on files together in real time

For many businesses, Teams has become essential for keeping everyone connected, especially with hybrid and remote working.

4. Cloud Storage and File Sharing

With 1TB of OneDrive storage per user and access to SharePoint, your team can securely store, access and share files wherever they are working.

This reduces reliance on local servers and makes it much easier to collaborate across teams and locations.

5. Built-In Security (with some limitations)

Microsoft 365 Business Basic includes essential security features such as spam filtering and data protection to help keep your emails and files safe.

That said, it is important to understand what is not included. You will not get advanced security tools like device management or enhanced threat protection. For businesses handling sensitive data or needing more control, this is often where an upgrade becomes necessary.

6. AI and Copilot – What You Need to Know

Microsoft is continuing to introduce AI-powered features across Microsoft 365, including Copilot tools designed to help users work more efficiently.

However, with Business Basic:

  • Full Copilot functionality is not included as standard

  • More advanced AI features are usually part of higher plans or add-ons

For most businesses, this makes Business Basic a good starting point, but not the right choice if AI is a key priority.

Why Choose Microsoft 365 Business Basic?

Microsoft 365 Business Basic is a cost-effective, cloud-first solution designed for small and growing businesses.

It is best suited to teams who:

  • Primarily work in a browser

  • Need professional email and collaboration tools

  • Want to support remote or hybrid working without high upfront costs

When Might You Need More Than Business Basic?

While Business Basic covers the essentials, many businesses outgrow it as they develop. You might want to upgrade if your team needs:

  • Desktop versions of Office apps

  • Stronger security and device management

  • Access to full AI and Copilot features

This is where Microsoft 365 Business Standard or Premium usually become a better fit.

Managed IT Support from 1-Fix

To get the most out of Microsoft 365, having the right support in place makes a real difference.

At 1-Fix, we help businesses:

  • Set up and configure Microsoft 365 properly

  • Make sure security settings are suitable for your business

  • Support users day to day

  • Review your licences so you are not overpaying

We make sure your setup works for your business, rather than forcing your business to work around the technology.

Getting Started with Microsoft 365 Business Basic

Moving to Microsoft 365 Business Basic is a great step towards a more flexible, cloud-based way of working.

Working with an experienced IT partner can help make the transition smoother, reduce risk and avoid common issues.

Contact Us Today

If you are not sure whether Microsoft 365 Business Basic is right for your business, we are happy to help.

Get in touch with 1-Fix for a no-obligation review of your current setup and we will recommend the best option based on how your team actually works.